Terms of Service

1. Who we are and what the service is

The service is provided by SC4E Ltd, a UK limited company ("we", "us"). #Sc4eKom is a private web app that lets you send messages to AI models run by other companies, store your business information and projects, and track usage and cost. It is under active development, so features can change, be added or be removed.

2. Access and your account

• Anyone can sign up. You sign in with a Google account or with an email address and password, and the email must be verified. Each sign-up gets its own team. The owner of a team can invite up to 20 other people, who then use the owner's credit and payment method. We may refuse or end access at any time for the reasons in section 10.
• You must be 18 or over, and the service is intended for business use. If you are a consumer, nothing in these terms removes your statutory rights.
• Keep your Google account or password secure. You are responsible for what happens under your sign-in, and you must tell us promptly if you think someone else has got in.
• If an owner adds team members, the owner is responsible for who they add. Team members can see everything in that workspace.

3. Acceptable use

You must not use the service to:

• break the law or infringe anyone's rights, including privacy and intellectual property rights;
• create or share content that is illegal, abusive, harassing, deceptive or that sexualises children;
• attempt malware, fraud, unauthorised access, or to probe, overload or bypass the service, its limits or its security;
• break the rules of the AI providers whose models you use. Their usage policies apply to what you send them and we may suspend access if you breach them;
• resell or share your access except as set out in these terms.

4. AI replies and your responsibility

AI models can produce replies that are wrong, incomplete, out of date, biased or unsuitable. Replies are not legal, financial, medical, tax or other professional advice. You are responsible for checking replies and for what you decide to do with them, including any code you commit. We do not guarantee the accuracy or fitness of any reply.

5. Your content

You keep ownership of what you put in and of the replies you receive, as far as the law and the providers' terms allow. You give us permission to store and process your content, and to send it to the providers you choose, only so that we can provide the service. You promise that you have the right to use the content you submit and that doing so does not breach any law or anyone else's rights.

6. Other companies' services

The service relies on third parties, including Google, Anthropic, OpenAI, xAI, DeepSeek, Perplexity, Stripe and GitHub. Their own terms apply to their services. We are not responsible for their availability, changes, pricing or conduct, and a problem at one provider can stop its models working.

7. Fees, credits and payment

• Usage-based. Where billing is switched on, you pay for model usage, measured in credits, at the rate shown in the app. There is no fixed plan fee unless we tell you otherwise.
• Free credits that we give you have no cash value, are used before any card charge, and we may change or withdraw them for the future.
• Free trial. A new workspace gets a free trial of 30 minutes from first sign-in. During the trial you can use DeepSeek Flash, Luna 6, ChatGPT 5.4 and ChatGPT 5.4 mini. Every other model is locked until you add credit, and when the 30 minutes end you need credit to continue. The trial is shared by everyone who uses the workspace. We may change or withdraw it for the future.
• Prepaid credit. You choose an amount and pay it by card through Stripe. The full amount is taken at that time and added to your account as credit, and your card is saved with Stripe. Your usage is deducted from that credit. Stripe's terms apply to payments. Prices are shown before any tax that applies, unless stated.
• Limits. Sending pauses when your credit has run out or the free trial has ended. Costs differ by model, and sending to several models at once is charged for each of them.
• Renewal. Credit does not renew by itself. You add more only when you choose to.
• Changes. We may change rates for future usage. We will tell you in advance where we can.
• No refunds for credit. Credit you have added is for using the service and is not refundable. You use it up on model usage. Usage already generated cannot be returned by the providers either. This does not affect any rights you have under the law, and we will correct any billing error we make.

8. Availability and changes

We aim to keep the service running but do not promise it will be uninterrupted or error free. We may update, suspend or discontinue parts of it, for maintenance, security or reasons outside our control. The service is provided "as available".

9. Our liability

• Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited by law.
• Subject to that, we are not liable for loss of profit, revenue, business, goodwill or data, or for indirect or consequential loss, or for loss caused by AI replies, third-party services or events outside our reasonable control.
• Subject to the first point, our total liability to you for all claims relating to the service in any 12 months is limited to the amount you paid us in the previous 12 months, or £100 if that is higher.

10. Suspension and ending

You can stop using the service at any time and delete your data and account in the app. We may suspend or end your access if you break these terms, if your use puts the service or others at risk, if a payment is not made, or if we have to by law. Where reasonable we will tell you why and give you the chance to take a backup. Sections that by their nature should continue, including 4, 5, 9 and 11, continue after access ends.

11. Law and disputes

These terms and any dispute about them are governed by the law of the United Kingdom jurisdiction in which SC4E Ltd is registered, and the courts of that jurisdiction have exclusive jurisdiction, except that a consumer may also use the courts of the part of the UK where they live. Please contact us first at support@sc4eai.com so we can try to put things right.

12. Changes to these terms

We may update these terms. We will tell you about important changes in the app or by email, and the changes apply to your use after the date they take effect. If you do not agree, stop using the service and delete your data.

Last updated: 6 November 2026.